Privacy Policy & Terms and Conditions

Privacy Policy

Last updated: June 1, 2024

1. Introduction

EHP Astana ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To communicate with you about our products, services, and updates
• To process your inquiries and requests
• To improve our website and services
• To comply with legal obligations and protect our rights
• For marketing and business development purposes (with your consent where required)

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Scenario	Type of Information Shared	Purpose
Service Providers	Contact information, business details	To facilitate services on our behalf
Legal Requirements	Required information	To comply with laws, regulations, or legal processes
Business Transfers	Business contact information	In connection with mergers, acquisitions, or asset sales
With Your Consent	Specified information	For any other purpose disclosed with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and transmission

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing
• Portability: The right to request transfer of your data to another organization
• Objection: The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact section.

Terms and Conditions

Last updated: June 1, 2024

1. Acceptance of Terms

By accessing and using the EHP Astana website ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this Website.

2. Use License

Permission is granted to temporarily access the materials (information or software) on EHP Astana's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on EHP Astana's Website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of EHP Astana or its content suppliers and protected by international copyright laws.

4. User Responsibilities

When using our Website, you agree to:

• Provide accurate and complete information when required
• Maintain the confidentiality of any account credentials
• Use the Website only for lawful purposes
• Not interfere with or disrupt the Website or servers
• Not attempt to gain unauthorized access to any portion of the Website

5. Disclaimer

The materials on EHP Astana's Website are provided on an 'as is' basis. EHP Astana makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

6. Limitations

In no event shall EHP Astana or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on EHP Astana's Website, even if EHP Astana or a EHP Astana authorized representative has been notified orally or in writing of the possibility of such damage.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kazakhstan and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

8. Changes to Terms

EHP Astana may revise these terms of service for its Website at any time without notice. By using this Website you are agreeing to be bound by the then current version of these terms of service.

Cookie Policy

Last updated: June 1, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our Website. They are widely used to make websites work more efficiently and provide information to the website owners.

2. How We Use Cookies

We use cookies for the following purposes:

Cookie Type	Purpose	Duration
Essential Cookies	Required for the website to function properly	Session
Performance Cookies	Help us understand how visitors interact with our website	Up to 2 years
Functionality Cookies	Remember your preferences and settings	Up to 1 year
Targeting Cookies	Used to deliver relevant advertisements	Up to 1 year

3. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Data Protection

Last updated: June 1, 2024

1. Our Commitment

EHP Astana is committed to implementing appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with applicable data protection laws.

2. Data Protection Principles

We adhere to the following data protection principles:

3. International Data Transfers

As a global company, we may transfer your personal information to countries outside of Kazakhstan. When we do, we ensure appropriate safeguards are in place to protect your information.

4. Data Breach Procedures

We have implemented procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.